Built natively on Five9

Dials into Dollars.

GetDialed is software built natively for Five9 contact centers. It assigns outbound phone numbers, monitors caller ID reputation, and rotates numbers automatically, so outbound sales teams keep answer rates up as call volume grows.

Rotation Caller ID groups
Numbers in groups 42,180 6 groups
Rotated (24h) 28,940 69% of pool
Paused today 37 carrier-flagged
Campaigns 5 of 7 covered
Southwest Local 2 min ago
Outbound AZ · 12,406 numbers
1 Contact ZIP2 Area code then random
Midwest Rotation 18 min ago
Midwest Outbound · 9,880 numbers
1 State2 Overlay then random
01 Caller ID rotation

A local number on every call.

Each caller ID group works down a short list of rules, checking the contact's ZIP, then their area code, then their state, and hands Five9 the best local number before the call goes out. No match? It falls back to the number that's rested longest.

Match on ZIP, area code, state or overlayKeep the same number for repeat calls to a contactOne group per campaign, set up in a few minutes
02 Daily spam remediation

Flagged numbers pause themselves.

When a number's reputation starts to degrade, GetDialed takes it out of rotation automatically, checked daily against the carriers and the spam-label apps. Your agents keep dialing from healthy numbers while the flagged one rests, so a "Spam Likely" label doesn't quietly drag down connect rates for days before anyone notices.

Daily checks across AT&T, T-Mobile, Verizon, Nomorobo and YouMailFlagged numbers paused automatically, with a record of whyGroups always keep a number to rotate on
03 CSV upload

Drop a CSV. Get a call-ready list.

Upload a lead file and map its columns to Five9 fields once. GetDialed cleans up the phone numbers, drops duplicates and pushes the contacts to your Five9 list, with a caller ID already assigned to each.

Column mapping that remembers your file layoutDuplicates and bad numbers caught before importEvery file kept, with what imported and what didn't
04 Recordings

Every call, one search away.

Five9 drops recordings straight into GetDialed. Find a call by agent, phone, campaign or disposition, play it in the row, and see which caller ID placed it.

Synced from Five9 automaticallyFilter by campaign, disposition and call lengthThe caller ID behind every call, right next to it
Five9 integration

Plugs into the Five9 you already run.

No new dialer, no agent retraining. GetDialed reads your numbers and campaigns from Five9 and writes the caller ID back. Your agents keep working exactly as they do today.

Five9
  1. 1 Connect your domain Add a Five9 API user. That's the whole install.
  2. 2 Numbers sync in Every number your domain owns shows up, with its area code and campaign.
  3. 3 Rotation goes live Point a campaign at a caller ID group and every dial picks a local number.
Talk to us

See it on your own numbers.

Tell us about your team and we'll walk through GetDialed on a live Five9 domain: rotation, spam checks and recordings, start to finish.